Customer Care Manager - State Farm Agent Team Member
Part Time • Colorado Springs - CO
Are you ready to work with someone who will help you achieve your goals?
We're an established, growth-oriented agency with a team of highly motivated individuals. We achieve our goals and successes by our energy, we believe an enjoyable place to work is a energetic and fun environment. If you are self-motivated and possess the desire to be great every day, please consider joining our team. If you believe in having a fun, stable working environment and you have the willingness to learn and be coached, we should meet to discuss the opportunity.
About Our Agency
We're an established, growth-oriented agency with a team of highly motivated individuals. We achieve our goals and successes by our energy, we believe an enjoyable place to work is a energetic and fun environment. If you are self-motivated and possess the desire to be great every day, please consider joining our team. If you believe in having a fun, stable working environment and you have the willingness to learn and be coached, we should meet to discuss the opportunity.
About Our Agency
- Our mission to serve our community. We strive to treat everyone as we would our loved ones served.
- Our office opened in 2018
- Our agency has received awards including: Chairmans Circle, Ambassador Travel, Honor Club, Senior Vice President's Club, Team Member Hall of Fame Qualifiers, and New Agent Program Qualifier.
Location Address: Colorado Springs, CO 80922
Seeking a Customer Care Manager to oversee day-to-day service operations and ensure a positive experience for customers. This role focuses on communication, organization, and coordination of customer interactions.
Responsibilities
- Manage customer inquiries and support daily service activities.
- Coordinate team communication to maintain efficient workflows.
- Assist with account updates, billing inquiries, and policy reviews.
- Track service metrics and report progress to the agent.
- Support community engagement and customer outreach initiatives.
Qualifications
- Excellent communication and organizational skills.
- Strong attention to detail with the ability to manage multiple priorities.
- Prior experience in customer service, office management, or administrative support preferred.
- Must be able to obtain applicable state insurance licenses.
Benefits
- Monthly Bonus
- Annual Profit Sharing
- Competitive Salary
- Opportunity for Advancement
- Health Insurance
- Paid Time Off
- Training & Development
- Life Insurance
Compensation: $50,000.00 - $75,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Colorado Springs, CO and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none